Privacy Policy
Last Updated: [10/09/2024]
Introduction At Dragon Glamping, we are committed to protecting and respecting your privacy.
This policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).Information We CollectWe collect the following types of information:
1. Personal Information
When you make a booking, subscribe to our newsletter, or contact us, we may collect personal information such as:
Name
Email address
Phone number
Billing information (including credit card details)
Booking details (such as dates and preferences)
2. Non-Personal Information
We also collect non-personal information automatically as you navigate through our Website. This may include:
IP address
Browser type
Operating system
Pages viewed
Time spent on our Website
Referring website
How We Use Your Information
We use the information we collect for the following purposes:
To process and manage your bookings
To communicate with you about your bookings and our services
To personalize your experience on our Website
To send you promotional materials and newsletters (you can opt out at any time)
To improve our Website and services
To comply with legal obligations
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to protect your personal information. These include:
Secure Socket Layer (SSL) technology to encrypt information during transmission
Regular malware scanning
Secure storage of personal information
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our Website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.You can choose to disable cookies through your individual browser options. However, if you turn cookies off, some features of our Website may not function properly.
Third-Party Links
Our Website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these websites before providing any personal information.
Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy.
In case of any translation issues English Version meaning prevails.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:dragonglamping.cz
info@dragonglamping.cz
+420776837890
Terms & Conditions.
Last Updated: [10/09/2024]
Welcome to dragonglamping.cz !
By booking a stay at our location, you agree to comply with the following terms and conditions. These terms constitute a legally binding agreement between you and dragonglamping.cz. Please read them carefully.
1. Booking and Payment
All bookings must be made by individuals over the age of 18.
Full payment is required at the time of booking. A security deposit may be required and will be refunded within 7 days of departure, provided no damages are found.
Cancellations made more than 7 days before the arrival date are eligible for a full refund. Cancellations within 7 days will not be refunded.
2. Check-in and Check-out
Check-in is from [3:00 PM], and check-out is by [10:00 AM]. Late check-outs may incur a fee (2000 CZK)
We reserve the right to move guests to a different accommodation unit if necessary.
We reserve the right to cancel the stay
3. Occupancy and Site Rules
The maximum occupancy for each unit is specified at the time of booking. Exceeding this limit may result in additional charges or cancellation of the booking.
Quiet hours are from [10:00 PM] to [6:00 AM]. Guests must maintain a respectful noise level at all times.
4. Pets and Children
Pets are not allowed unless specified otherwise in your booking. If allowed, they must be kept on a leash and under control.
Children must be supervised by an adult at all times.
5. Use of Facilities5.1 BBQs and Fire Pits
Designated Areas Only: BBQs, fire pits, and any open flames are strictly permitted only in designated areas for safety reasons. These areas are specifically set up and monitored to minimize fire risks.
Supervision Requirement: An adult must supervise BBQs and fire pits at all times to ensure safe usage and compliance with safety guidelines. Failure to supervise may lead to accidental fires, injuries, or property damage.
Prohibited Use and Consequences: Using BBQs, fire pits, or any open flames in undesignated areas or in a reckless manner will result in the forfeiture of your security deposit and may incur additional charges for any damage caused. Guests may also be liable for any associated emergency response costs.
5.2 Equipment Usage
Responsibility and Liability: All equipment provided by Dragon Glamping must be used responsibly and in accordance with the instructions provided. The use of equipment is at the guest’s own risk. Dragon Glamping is not liable for any injuries, illnesses, or fatalities resulting from the misuse of equipment, including but not limited to cooking appliances, bicycles, or recreational items.
Personal Protective Equipment: Where applicable, guests are advised to use appropriate personal protective equipment (PPE) when using any equipment provided, especially when engaging in activities such as handling grill chain.
5.3 Health and Wellness Facilities
Medical Advice: Guests are strongly encouraged to consult a medical professional before using any spa, sauna, or wellness facilities, particularly if they have pre-existing health conditions. Dragon Glamping does not accept any responsibility for medical issues that may arise due to the use of these facilities.
5.4 General Safety and Conduct
Assumption of Risk: By entering and staying on the premises, guests acknowledge that they are fully aware of the risks associated with outdoor and wilderness environments, including but not limited to falls, animal encounters, plant allergies, uneven terrain, and weather-related dangers.
Full Responsibility: Guests assume full responsibility for their own actions and decisions while on the grounds, including the use of any amenities, participation in activities, and navigation of natural environments. This includes any injuries, illnesses, or fatalities resulting from their actions or disregard for safety instructions.
5.5 High-Risk Activities
Warning of Danger: Many activities and areas around the glamping grounds involve inherent risks and potential hazards, including but not limited to hiking, swimming, and engaging in any activities in forested or secluded areas. Guests are advised to exercise extreme caution at all times and avoid any activity that exceeds their abilities or comfort levels.
Advisory Statement: All guests are advised that interacting with the natural environment carries potential risks. Viewing, admiring, or walking through located areas of the grounds is encouraged, but any engagement beyond this, including but not limited to touching plants, climbing, or swimming or walking through unmarked areas, is at the guest’s own risk and is not recommended. Failure to follow these recommendations may result in injury, serious harm, or death.
5.6 Fire Safety and Restrictions
Strict Prohibition on Certain Activities: No fireworks, candles, Chinese lanterns, or any similar devices are allowed on-site due to the extreme fire risk. Violation of this rule will result in immediate eviction without refund and potential legal action.
5.7 General Statement on safety.
While we encourage guests to enjoy and admire the natural beauty of Dragon Glamping, we remind you that certain activities may carry inherent risks due to the outdoor environment. For your safety, we advise against engaging in any actions beyond those recommended or facilitated by our staff. Participation in unauthorized activities may result in injury or severe harm. Your safety is our top priority, and we strongly urge you to proceed with caution and adhere to best practices.
6. Damages and Liability
Guests are responsible for any damage to the property, equipment, or environment, including but not limited to fires caused by negligence or improper use of fire pits, BBQs, stoves, Sauna, Hot bath. In such cases, guests will be liable for all repair and replacement costs.
A preliminary inspection of the accommodation will be done upon check-in, and any existing damage should be reported immediately. Any damage found upon check-out will be charged to the guest’s provided payment method.
7. Personal Property
Guests are responsible for their belongings.dragonglamping.cz does not accept liability for loss, theft, or damage to personal property. Valuables should not be left unattended, and we recommend comprehensive insurance for such items.
8. Force Majeure
dragonglamping.cz is not liable for cancellations or damages caused by events beyond our control, including but not limited to natural disasters, fires, floods, pandemics, or governmental actions.
In case of a malfunction of equipment we reserve the right to cancel the booking with full refund.
9. Conduct and Compliance
All guests are expected to behave in a manner that does not disturb others. Inappropriate behavior may result in eviction without a refund.
All rules and regulations, including but not limited to noise restrictions, safety protocols, and fire safety measures, must be followed.
10. Changes to Terms
dragonglamping.cz reserves the right to update these terms and conditions at any time. Any changes will be posted on our website, and continued use of our services implies acceptance of these changes.
11. Governing Law
These terms and conditions are governed by the laws of Czech Republic. Any disputes shall be resolved in the courts of Czech Republic.
For any questions or concerns, please contact us at info@dragonglamping.cz
In case of any translation issues English Version meaning prevails.
Thank you for choosing Dragon Clamping. We hope you enjoy your stay!